What keeps us going?
the things that can motivate people in corporates, works for Manjula too!
Guests are usually amazed by Manjula, (I am constantly!) particularly when they realise something of her poor background and education, not to mention the difficulties she’s faced. As we all know, she’s extremely capable in running the BnB and shows great wit and intelligence in her day to day interactions. This is the woman who wouldn’t sit in the same room as me (traditional deference) when she first started working for me. Yes FOR me, not me working for her, as it is now! Yes for those who’ve met her it might be difficult to believe that I was once the boss 😉
In another world I’m also a corporate trainer.
One of the workshops I’ve helped design and deliver may help provide insights. It’s about Engaging Employees and we have a three stage model to help businesses Motivate, Mobilise and Measure. As part of this workshop we get participants to watch and discuss a RSA Animate video by Daniel Pink about then surprising thing that motivates people. Take a look for yourself at
I can see this at work in Manjula.
Pink highlights three key motivating factors beyond cash or remuneration, these are: autonomy, mastery and purpose. In Manjula’s case she
-has the latitude to make decisions
– is good at many things in particular making people feel at home and her cooking, (and she knows it!)
-has a clearly defined purpose and knows how to achieve it.
Running a BnB is one of those jobs where people’s satisfaction is easily observed and absolutely critical, the purpose it pretty obvious and very importantly….. one’s ability and effort has a direct and recognisable impact.
That’s why we love it so much. It’s one of the few things I’ve done in my various careers that brings such immense personal satisfaction, thanks to you guys!
And well let’s not forget, it has also brought Manj and I together 😉