What a week its been.
Detailed negotiations, with from the left Little mummy (Chicamma), lucky luck (sowbaghya) and Tanuja (can’t remember what it means).
With the help of Ina (aka mirror)
Job well done. Thank you for your help Tanu. Chic and Baghya are the new house team for cleaning and cooking.
It’s been a unhappy history trying to sort out help over the past year.
one of the directors is absent without leave.
Mycycle tours and travels Pvt ltd was set up to ensure a secure income, home etc for Manjula but now it’s not needed in quite that way.
As we’ve decided to continue two good friends, Manjula’s adopted sister Tanuja and brother Satish have stepped into the breach to become new directors.
We’re at the accountants having provided: national identity card, PAN (tax) card, bank account details, 3 x ID photos and then been videoed online to prove who they are! It’s not straightforward to put it mildly.
so here we are, the new team, continuing in Manjula and MyCycles good name.
So the government in its infinity wisdom demands that we have a sign at our business premises to prove something or other then photograph it and submit it. I kid ye not!
Admittedly I’ve done it in my keystone cops not quite willing to comply sort of way.
I’ll have another go in the morning after I’ve slept on it and if my carefully positioned selfie shot doesn’t seem to do the trick.
Yes the director of the business is supposed to be in the shot, even the Indian government is promoting selfies.
we’re setting out on a new journey…. after the wonderful experience last year (Note English sarcasm) ..to firstly ensure that Manjula’s various IDs were accurate and consistent with name, gender, address, date of birth ( it took, four months), then the ‘reality game’ of applying for a passport (two more months) and being knocked back a couple of times (the board game of these tangles with bureaucracy will be in shops soon) then to top it all we applied for a TOURIST (yes just for a holiday) visa from the UK Government just at the time of some insignificant Vote or other (Brexit aka Biscuit idiotic referendum) only to be summarily rejected (Brit Govt is fast on its rejections, three weeks total) and applying again with an avalanche of papers (two weeks)… for you dear reader, what feels like lifetime’s experience compressed into six months has already been documented on these pages. Some of you may remember it .. well this new journey is…. wait for it…. an application to register as a Homestay with the Karnataka Government.
in my English wistful sort of way I think it will be very straightforward and probably a damn sight easier than a similar process in the UK.
background is we’ve been operating on the same basis as an AirBnB property but this year the Karnataka Govt has introduced a new rule and that means everyone has to register with them.
As I say let’s see, first step following the ‘critical path’ , let’s find out what’s required 🙂
Mysore Bed and Breakfast?
Why is is the best job ever?
I’m sitting here, writing responses to our Trip Adviser reviews. I’m partly avoiding doing the accounts. Lucy is asleep at my feet. We’ve already been for our morning walk. I can hear Manjula in the background. Water is running, there’s swishing and swashing, the team are at it, Manjula gently instructs and actively gets involved. She’s so many good things rolled into one and that includes her tremendous managements skills.
Well it’s a great job because in many ways it’s not a job. It our life, sharing our home, meeting great people, hearing their stories, cracking jokes (which are sometimes understood) and getting the immense satisfaction that people enjoy time with us and have a wonderful time in Mysore.
Here’s just on of our over one hundred reviews and I’ve chosen it because I wasn’t here when the guests stayed.
because we enjoy what we’re doing and we get such positive feedback….
I must congratulate the passport service on gaining triple ISO certification and its various digital awards.
In my view, and I say this as a sometime consultant who has reviewed services and systems in the Government, not-for-profit and corporate worlds, a system and service is best judged on how well it performs when everything doesn’t go smoothly or according to some abstract plan. It should perform even better when it doesn’t go to plan. It’s essential that a citizen’s service such as this can be properly accessed by all sectors of the community including the poorest, least able and uneducated. Only then should it be considered a success and have met its objectives.
It’s critical that individuals operating the system should be able to spot problems and resolve them, with flexibility and an absolute focus on serving the recipient.
OK, rant over but it’s hard to convey how powerless this makes one feel because as you’ve probably guessed, I don’t think the service has performed well.