the things that can motivate people in corporates, works for Manjula too!
Guests are usually amazed by Manjula, (I am constantly!) particularly when they realise something of her poor background and education, not to mention the difficulties she’s faced. As we all know, she’s extremely capable in running the BnB and shows great wit and intelligence in her day to day interactions. This is the woman who wouldn’t sit in the same room as me (traditional deference) when she first started working for me. Yes FOR me, not me working for her, as it is now! Yes for those who’ve met her it might be difficult to believe that I was once the boss 😉
In another world I’m also a corporate trainer.
One of the workshops I’ve helped design and deliver may help provide insights. It’s about Engaging Employees and we have a three stage model to help businesses Motivate, Mobilise and Measure. As part of this workshop we get participants to watch and discuss a RSA Animate video by Daniel Pink about then surprising thing that motivates people. Take a look for yourself at
Pink highlights three key motivating factors beyond cash or remuneration, these are: autonomy, mastery and purpose. In Manjula’s case she
-has the latitude to make decisions
– is good at many things in particular making people feel at home and her cooking, (and she knows it!)
-has a clearly defined purpose and knows how to achieve it.
Running a BnB is one of those jobs where people’s satisfaction is easily observed and absolutely critical, the purpose it pretty obvious and very importantly….. one’s ability and effort has a direct and recognisable impact.
That’s why we love it so much. It’s one of the few things I’ve done in my various careers that brings such immense personal satisfaction, thanks to you guys!
And well let’s not forget, it has also brought Manj and I together 😉
We absolutely love having our wonderful and diverse range of guests. There’s no continent which hasn’t been to see us, except perhaps the Eskimos and Penguins, and their neighbours.
Stephen is often heard declaring how it’s one of his best jobs he’s ever had (except it’s not really a job), because it’s providing great opportunities to engage and communicate with people and we realise how much people appreciate our efforts. It’s Fab!
We’re so lucky.
So as we reach the end of yet another season, we celebrate being one of the top 1% around the world for the fourth year running, because of the wonderful reviews on TRip Advisor. Our MyCycle family extends, the Mysore BnB community grows, and as we say goodbye, we feel a warm glow but it’s also sometimes feels sad to say goodbye.
It’s the ‘P’ Man, who’s the P man, is it Pat, the postman calling?
well yes but I’m also the Passport Man Today,
WARNING WARNING! MiXed Metaphors approaching
It feels like we have the proverbial iceberg, the passport itself is wonderful but beneath the depths it has so much meaning and provides incredible opportunities.
But its also a hill and its taken so much effort to climb this hill: you know it, if you’ve read our missives, getting all the ducks in line and then the application itself but in this moment of absolute glory, it’s all forgotten because…
The retro phone kicks into gear, I hear the metaphysical cogs whirring, the bureaucracy has woken from its deep slumber.
Ping a SMS/Text arrives:
Your application with file no xxx has been granted on a Pre Police Verification basis. Received on 30/03/16
Passport printing initiated for your File No xxx You will receive SMS once your passport is printed. Received on 31/03/16
There is a sudden surge of activity after over two whole weeks of SMS lethargy (its maybe down to the hot weather and the Ministry has fallen into a vat of Lethagy Air – check previous entry in bloglet)
For one more time, (I hope) I log into:
Passport Seva, Ministry of External Affairs, Government of India
I’m feeling nostalgic, have I become institutionalised and will I miss it? I imagine in some weird science fiction way that everytime I log on someone in the Ministry notices and nudges their colleague to say: “look here that English guy is visiting the site again, he is persistently annoying, what else can we do to wind him up!?”
What date is it? Surely as it’s not the 1st April it isn’t a joke!
Now I wonder what to do next.
NO NO NO, don’t apply for fresh passport AGAIN you nutter.
I think I’ll view Saved/Submitted Applications and then maybe