it takes all sorts

It’s a sad thing.

It was not an unusual type of telephone enquiry for a room at the BnB. An Indian woman travelling with her ten-year-old son required a room for the following day and for a total of four nights.

We did have a room so I offered to send details to her email address so she would know what to expect. It’s our usual practice. She explained that she would be unable to read the email [1] but she’d seen us on the net so knew what to expect. She followed up by sending a text with her name, she was a Doctor [2]

 

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the empty bedroom

 

Next morning I received a phone call from her with some urgency and concern. Could I recommend the best hospital in Mysore? She’d had an accident in her car and her son was injured. They were in a country area, quite a way from Mysore. She’d dealt with his immediate needs and where they now were didn’t have the facilities to treat her son’s condition. It sounded more serious than I first thought. They would need to transfer to Mysore. I recommended the Columbia Asia Hospital.

Beyond that, it was unclear, it seemed like she was now separated from her car, it was I assumed, badly damaged.

Of course, I was shocked and concerned and willing to help wherever I could.

A little later she telephoned again. She had contacted the Mysore hospital and was making arrangements for the transfer. It was all a little hurried and she was understandably panicky and not always making a lot of sense. [3] Someone had kindly covered the bill but she needed some help, to pay him back. Her money, cards etc were left in the car or taken by someone. Her mother was to call me from North India to explain things.

Her Mum was understandably concerned and was planning to get down here from Assam. That would be no easy task. She’d been unable to pay the guy who had helped out by paying the bills, could I help?

There was a bank strike where she was and didn’t have all the details of his branch (the IFSC No) so it wasn’t possible to do a transfer via the internet. It could, however, be paid into a branch of his bank. Of course, I’d be willing to help, she’d transfer 1 lakh to my account and from it I’d pay 40,000 Rs [4] cash into this guy’s account  and the rest would be available for her daughter to use for the hospital bills etc here in Mysore. All I had to do was send my bank details, for some reason she couldn’t retrieve them via my suggestion of an Email [5] so I’d send them via text/sms. Not a problem.

Her daughter calls to give me an update. She’s so apologetic for putting me through this and having to ask for my help. She’s contacted Doctor xx  in Columbia Asia  and they need to get her son there to see the neurologist. Getting the money quickly is critical, so they can get away.

This was clearly a middle-class professional family with exceptionally good English but one of the problems, beyond the obvious concern for her son, was not knowing the local language and being in a relatively rural area.

I receive a text from Mum, as sent from her bank [6], the cash had been transferred.

Mum calls again. The money has left her bank but it might take a couple of hours to reach my bank.

I reflect. It’s no problem for me to sort out, I’m always happy to help wherever I can, I have cash here or money in the Bank, I don’t have to wait for it to come through, I can zip over there on the scooter in no time at all.

This is all quite urgent.

Hang on a minute, though.

I have a niggling doubt.

Is this a con? I don’t want to think it is and I most definitely don’t want to let them down if it’s legitimate. They are in a potentially difficult and maybe life threatening situation.

I think it’s important that we do help people, particularly if they are in distress. It’s only human and to me an important value.

But, there were a few aspects that didn’t ring true (I’ve numbered some of them above) and if it was a scam, it was clever and sophisticated or am I just gullible? I discussed it with Chris and Eliza who are staying at the BnB. Initially, I still felt it was likely to be legitimate  but the more I thought about it, the more the doubts grew.

I easily found the missing Bank (IFSC) reference number and texted to pass it on and suggested that the Mum could send the money direct to his account. If she sent me her bank details I could send back what wasn’t required here in Mysore. I was calling her bluff!

It’s now the evening and its all gone quiet. Thankfully I held off and my doubts were confirmed. There’s been no further contact and the money hasn’t appeared in the bank.

At this distance, it might seem to you that it should have been obvious. It wasn’t then but to me it does seem so now. In many ways, it was cleverly done. But the fraudsters must get results otherwise they wouldn’t try it on.

So there it is, it takes all sorts and I think it is a sad thing.

 

I’m sick of seeing the Passport service home page

and the message… “application being reviewed by the Regional Passport office” which is a completely useless update.

So we’re all going to have a break and not do the passport blog thing over the weekend.

I can hear the sighs of relief and hip hip hoorays reverberating around the Facebook and blog world…. 😉

To bring it, nearly up to date (blog time is like winter time as its a bit behind) so far, we’ve:

  • revised and amended Manjula’s ID ( Aadhar card) so it is now correct and consistent,
  • visited the Bank manager for documents  to prove her address,
  • obtained the TC (transfer certificate from her school)
  • applied and received a PAN (tax card) card,
  • sworn an affidavit with the advocate,
  • submitted the online application and documents,
  • attended the Bangalore office to actually submit the application itself and for Manjula to be interviewed,
  • met the police,
  • neighbours signed forms and verification report gone from Police to Regional Passport Office.

phew……

It’s cost thousands of Rupees, endless meetings, hours on the internet and in traffic and a ton more grey hairs

and I’ve learned a LOT

but there is the risk of it taking over and lethargy air got there first, so let’s have a nice relaxing weekend and a cycle trip with Simon in the morning

its the people that make it!

Mysore Bed and Breakfast is very much an open house, where we have now welcomed guests for over four years. A great community is beginning to develop. It’s formed from our guests, many who have returned or know of us through other friends, together with out team of drivers, gardener, cleaners, the hosts (Manjula, Lucy and the Yorkshireman) . There is also a network of other friends such as Homestay hosts and tour companies that collaborate to provide a great experience for visitors to this wonderful India. This helps create a richer life experience for us (eh… we don’t need to travel, the world comes here 🙂 !)  and a greater depth for our visitors.

P1120354We’ve decided to introduce some of our community beginning with one of our guests.

Stephen F (a different Stephen F 😉 ) is a keen touring cyclist who has been to Mysore BnB maybe three times. He’s even left one of this cycles here for regular use! Originally from Northern Ireland he now lives in England and works as a communications consultant. Stephen goes way beyond the cycle tours we provide. He recently visited again doing a cycle loop travelling from here and taking in the National Parks. Previously he’s toured parts of Karnataka, Kerala and Tamil Nadu. On his first visit here we were amazed to realise we’d spoken to each other over the phone earlier in our careers in the early 1990s…. the coincidences of India, great stuff!

He’s just bought a rather expensive cycle and whenever we’ve had prospective guests planning on long and overnight tours we ask for Stephen’s help, whether its planning the tour, working out the best maps, finding suitable accommodation or general survival tips on cycling in India. Stephen has been a godsend. He now joins and has helped organise our family cycle tours back in the UK.

P1120379Stephen, as you would expect, has been on all our tours. Stephen and I have now started to develop longer tours taking in the local countryside, villages and my favourite, Srirangaptnam island.

See the map below.

Other cycling guests are also suggesting their favourite tours.

So this next year we’ll be inviting cyclists to come base their holidays here, join us on our established tours and we’ll help them design day tours in and around this wonderful area

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Thank you,  Stephen

 

 

 

 

You’ve asked for more detail

What’s in a name 6B?

Well, we seem to have ‘hit a chord’ with our imaginary board game.  There has been interest via facebook, our web site and directly to our blog.  Here’s a little more detail to satisfy your thirst. Rememeber, we’re doing this to get a passport!

PAN card, Manjula has already registered to pay tax. It was relatively easy, handled by our accountant.

PAN Card

We shoot ahead with this one! Maybe it’s not exactly playing the game but we did apply in advance, almost as a ‘dry-run.’

The PAN card is a registration to pay tax and is useful, amongst other things, to prove one’s name.

 

 

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The Aadhar Card is the Indian name for the ID card, now becoming familiar the world over.

It works as a universal ID to help access a whole range of services.  Based on biometrics (really?)  it’s invaluable BUT… in Manjula’s case, she was listed as a male, name was incorrect and it was an old address. (no comment) So there needed to be significant changes (really!).

What is cool about this system is, it’s all amendable online: no brokers (aka middlemen), no need to visit offices nor queing. Absolutely fab!  Requests to amend the details are submitted online. Updates are dealt with at a contact centre and confirmed or rejected via Email and SMS (text)  At this stage, I’m overcome with serious enthusiasm.

I register with the system. (as Manjula of course… your wouldn’t believe how much her reading and computer skills have really, come-on 😉 )

I amend everything ALL at once. BIG BIG mistake. ALL rejected. Now then Stephen, listen up, less of the ‘bull in a China shop’ or ‘at a gate?’ go at it a little more gently.. Shanti Shanti. OK, so I submit the changes one by one,  waiting each time for the confirmation of success before trying the next.

Sorted! Big achievements all round.

Quackety Quack

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But next, we need proof of her address to show she has lived a for over a year at Moksha ‘Manor.’ An accepted way to do this is a bank account.

A stroke of luck.

I opened an account for Manjula years ago. With a couple of changes, a passbook newly printed off, her photo added together with  a print off of the transactions of the previous year, a letter from the bank manager with a stamped photo of Manjula and Ducks away!

 

 

imageand finally, (I’m joking.. its not finally, stay with us guys) we need evidence of her Date of Birth.

In a traditionally informal society, such as this and especially for those people from a poor background, they would generally, not have a birth certificate.  Evidence of their age and date of birth would therefore usually come from the school leaving or transfer certificate.

We’d first obtained it as part of the PAN process but needed to get it re-issued. sorted easily.

There’s another Donald Duck!

 

 

So we now have formal evidence of Manjula’s name, gender, image, her father’s name, her date of birth, age, and address (for over a year).

You might feel a bit exhausted just hearing the story.

I can assure you it’s been quite an ordeal just getting to this stage.

In real time (ie not blog time) it has taken months!

We’re now in a position to apply online for a passport…… What does the future hold?

 

 

 

 

 

 

we’re getting closer to the passport application…

what’s in a name? No 5

to apply for the passport, we now need to gather various forms of ID but here is a stroke of luck. There is a quicker way to get a passport, known as TADKAL. Unfortunately, Manjula can’t apply under this scheme as you need to get a letter of support from a senior civil servant ( a way of institutionalising, it’s who you know!) and we don’t know one. However, the Government minister has recently announced a way to apply for a passport which is a sort of half-way-house. If Manjula has the correct ID and a signed affidavit she can speed up the process, get the passport quicker as a visit from the police would be held AFTER it’s issued. fab!

 

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Why tell Manjula’s story?

 

Manjula’s Story

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Manjula is from a poor background.

Her poverty, family instability and the consequences of being a woman in a patriarchal society are not atypical. She has shown great determination, fortitude, even stoicism. It’s a common story for Indian women (and men) coming from difficult backgrounds and managing to survive through challenging life circumstances.

Manjula’s story helps illuminate what life is like for so many people living in contemporary India. There maybe, explosive growth of the economy and with it the middle classes – we can see the evidence in many ways – higher disposable income, spare money sloshing around, leisure holidays, the shift to the cities, flash cars, house dogs, you name it, it’s here.

But as with everywhere else in the world, probably more so here, in India, the rich and poor have traditionally lived ‘cheek by jowl’ yet as the economy grows people are left out and left behind. The distance between the rich and poor actually becomes greater. There is always the risk that their story is not told nor realised, their needs forgotten, a myopia of the modern age.

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Manjula’s fortunes, have changed, she has seized the opportunity of running Mysore Bed and Breakfast and in many, ways she not only survives but thrives. So, she’s sort-of-moved-on but is still a bridge between those different worlds and hence provides invaluable insights. I, therefore, believe it’s all the more critical that we share her story, her experiences and her world.

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Of course, I’m in no way, biased. She is, of course, a beautiful woman of great character, with wonderful beguiling wit  combined with an astonishing tolerance and resourcefulness….

The story shared through this site, comes from recordings she has made, the tales she tells me and our shared experiences since I came to live in Mysore six years ago when I first met Manjula.

…. do join us on our journey.

what’s in a name? part 2

So what to do next?

remembering that our eventual aim is to get Manjula a passport, but let’s build up to the big tasks and start with something more straightforward

a simple first challenge was to get a PAN card for Manjula. You get a PAN card when you register to pay taxes. Country needs people to pay taxes so you’d expect it to be relatively easy. Well it, sort of, is and I’ve got one (as has the company), so it can’t be that difficult, can it?

pics of ID cards have been removed

This would be important as would be to learn from the process of obtaining it, we’d need to get Manjula’s various ID’s in line (rather like ducks) and the card itself would be a valuable addition to helping create a formal identity suited to the modern age 😉 yeh, right! what are we waiting for?

So the man to manage the process would be Ganesh, my very able accountant. He copes with my idiosyncratic accounting practices, so is nothing, if not flexible and adaptable.

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But of course, the balloon (ie me, do check our business card) is ‘the fixer’ or is it gopher?

 

First stage is to get her three forms of ID that show her photo, name, Date of Birth and address… now let me just find them out…….

Holidays in India

In India, until recently, holidays were visits to one’s family or for religious pilgrimages. Some might say… not much of a holiday! But as with everything in India, it’s changing.

A sign of these times is the growth of the middle classes and the idea of holidays as ‘leisure’. Take the Kerala Backwaters as an example: ten years ago the vast majority of those hiring the converted rice barges for an overnight trip would be white tourists from abroad, nowadays the majority are middle-class Indians.

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Manjula is a good example. She’s travelled a fair amount in India: Calcutta, lived in Mumbai, even out of the country to Nepal but it always related to visiting family, work or worship. Her first leisure holiday was only recently to Kannur Beach.

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IMG_3848On holiday, she was like a young girl, almost shrieking (in her quieter, slightly reserved, dignified way) like a young child at the first experience of the waves tickling her toes.

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P1030011We stayed with Rosi at Kannur Beach House with a good friend Frances and her daughter Alex. Many of our guests at Mysore Bed and Breakfast also stayed there.

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Retail Therapy? actually buying sheets for the bed and breakfast

 

 

 

It’s been quite difficult to get Manjula to take a holiday but once she’d ‘bit the bullet’ and had a great time, within just a few weeks, we’re on the overnight train (first class, I’ll have you know) to Hampi.

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I think her family thinks she’s won the the lottery, maybe she has!

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We stayed at what is jokingly referred to as Israel, the more traveller/backpacker orientated place on the other side of the river from Hampi. Our recommendations include eating at Mango Tree and visiting Sagar for a breakfast or snack. Most of the accommodation across the river is much of a muchness but ‘Top Secret” has great food and wonderful views back over to Hampi.

We’ll post our and guest recommendations on our main web site at http://www.Manjulasmysore.in

Well, we both had a wonderful time and so there is no doubt that the holidays will continue, let’s see where our adventures take us!

 

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Hopefully not falling into the Paddy field water again, as this muppet did in Hampi!

 

I’m so happy ….

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I’ve just returned from walking Lucy, the dog. Manjula the light of my life, my muse, catalyst and creator who is at the heart of my happiness here is away at the moment. She’s on a brief holiday visiting her mother. What a gap I’ve become so used to her being here to greet me when I return home… with her warm smile and little jokes. Yesterday, before leaving, she declared that there was a cockroach in my bed… ha ha… I went there, only to find she’d changed the bed. Her jokes maybe come from hanging around with guy from Yorkshire for over five years! Poor her..

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You may have already come to know her, if you’re among the over 1,000 guests that have visited here at Mysore Bed and Breakfast. If so, you’ll know exactly what Im talking about in my ham fisted way. Many of you have assumed that we were more than partners in the business sense and I can reveal, its true. For some time now- Ive known that I love and cherish her dearly.

So there it is ….. announced to the world. Manjula is the love of my life.

I’ll use this record of our life here in Mysore to introduce more of this wonderful woman wherever possible using her own words.

Stephen

Sustainably Cycling

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I moved to Mysore over four years ago and was pleased to discover that there was already some interest in leisure cycling. One of my early cycle trips organised by Sham Sunder, an inspirational guy, who is Director of National Institute of Engineering’s CREST also highlighted that Mysore had a significant movement in the use of sustainable technologies and organic farming. This was proving to be a very interesting place.

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