Why does the foreigner

Save that old stuff

The neighbours think I’m bonkers and a joke.

Art work from every place in India is throughout the house. They can sort of understand that, but it’s not practical or functional.

Why save the wooden wheels, the cart sides, painted chairs?

I remember as a child, the horse drawn wagons, workshops repairing wheels and tailors in every town. They’ve all gone now.

We still have them here but they’ll go. In the eight years of mycycle tours the number of wooden ox carts being made at the workshop we visit has decreased by over eighty percent.

Hopefully some will recognise what is happening and work to preserve the heritage…, fab city, life affirming trees, characterful market, .. beautiful colourful women, skilled artisans there so much wonderfulness. , Otherwise in future years the neighbours will remember the crazy foreigner and realise he was right and understand what they’ve lost.

All Change

Part One

Our Garden has been a wonderful addition to the home we share through Mysore Bed and Breakfast. It’s been a memorable part of our life.

todays team shifted the plants to the ground floor

the owner of the house has arranged to resurface the roof as after nearly forty years and a garden for ten it’s letting water in.

He’s understandably nervous of the plants going back on the roof. It took six of us around four hours to shift them. So we have a new arrangement.

I can feel the nervous worry of guests around the world.

Don’t worry, we’ll have it ready soon and Madam is keeping an eye on things.

The work continues

over the next few months we’ll have three smaller more intimate super gardens and Manjula’s stone benches in the park opposite.

People want change

How can they find it?

 In America, four out of five people who voted for Donald Trump in 2016 saw an ability to bring about change as his most important quality. That tells us less about Trump than it does about the way that real agents of change, social movements that can truly transform people’s lives, have crumbled.

People need change, although they might deny it, and need to feel they have both purpose and some control over their lives.

Image is from my 50th birthday invite and how life changed a few years afterwards.

So what’s life without it purpose or meaning?

Humans, Frankl suggests, find themselves only through creating meaning in the world. Meaning is not something to be discovered – it is something that humans create. They do so by acting upon the world. “Man does not simply exist,” Frankl wrote, “but always decides what his existence will be”

Check the article here for more info.

I created my change and a new meaning through my muse, my catalyst, my Manjula.

I write this on a reflective journey, realising we can’t control, seeking to add to that meaning and find fulfilment whilst holding my dear to me.

Customer service

I’m fresh back from delivering a workshop on engaging employees as a responsible business here in London.

We hung out with swans

We covered the usual stuff including issues related to quality, services, customer satisfaction and empowering employees to innovate.

I find a message waiting for me.

It’s from the cycle shop in Mysore. I’d left my main cycle to be fixed.

They’ve written to tell me that they’ve installed the wrong part which affects/reduces the performance of the cycle gears by one third.

Why have they written to tell me instead of just fixing it?

In my view… free consultancy…. it’s pretty clear what the options are….

1….Do it again, this time with the correct part.

2….Replace with the original part and give back to me as it was.

This sort of thing is common in India but I can’t say that I can really understand it. How is it that the supplier didn’t supply the correct part? Did the cycle shop order the wrong part and did they not check before they installed it? Why haven’t they just solved the problem? Do they expect me to take it back like this?

It reminds me of the case of the Chinese Oil….

I’d ordered Tung or China Oil to treat our new Rosewood chairs and sofa. The seller was in Delhi who would arrange delivery. It didn’t arrive.

Me: where’s my oil?

Seller: it’s with the transporter sir.

Me: where’s my oil?

Transporter: we can deliver the container sir but there’s no oil in it, it’s leaked.

I’ll not bore you with the whole story. Suffice to say. ‘The it’s not my fault guv’ wasn’t accepted. The seller and transporter sorted out responsibility between themselves. It was eventually delivered.

I’ve placed trust in people and they are accountable to deliver what they’ve promised. Any problems, well it’s up to them to sort it out, if necessary to apportion responsibility. Hopefully we all learn from our mistakes and improve for the future and the business continues to thrive and survive. From it I also know who to trust, maybe.

What’s so difficult about that?

For some reason my Indian friends just accept this poor service and don’t challenge. In that case how will anything ever change?