A community asset

In the USA some are concerned they may lose their publically owned postal service.

They’re right to be worried. It’s a social good that could be lost. In the early 90’s in the UK I recall conversations in social services about how services such as the postal service helped connect and create healthy communities. Individual posties, and refuse collectors and others who delivered to the home helped people feel less isolated and provide a safety net.

Well since those remembered discussions we’ve reduced costs of delivery, reorganised the services endless times, utilised technology, using a tremendous amount of effort and other resources. Why? To reduce the cost of the service to the consumer? No, it now costs more. Ok, to improve the service? No, there’s now fewer deliveries and more limitations. Well, is it better for the employee? That’s very subjective but I’m told that it’s not for a series of reasons. So why has there been so many ‘improvements’? In my view it’s to reduce operating costs, to increase profit potential and sell it off. And what happened? You know.

I write this as someone who’s family has worked in Royal Mail for many years and who’s worked as advisor on helping it to be a more responsible responsive organisation in terms of employee wellbeing.

So was privatisation a success? yes in terms of creating a profit for investors, and admittedly some limited income for government but in terms of being an asset to our community, in my view it’s not. We’ve lost the social value.

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